Experienced Senior Systems Administrator with proven success in designing, documenting, implementing, and supporting systems and services composed a various operating systems, hardware and applications.

Problem solver with the ability to coordinate the diagnosis and resolution of issues using a wide variety of skills and resources.

• Brought together various development island sites into a single central site using a hub and spoke firewall and VPN design, building a global corporate network, providing employees with remote access, and the ability to provide shared services to partners.
  

• Customer oriented helpdesk experience targeting fast time to issue resolution while maintaining high customer satisfaction.
  

Project lead for small IT teams and mentoring junior level administrators.

• Establishing project milestones to set expectations in project management scorecards.
  

• Worked within a team to coordinate the design and implementation of site builds, moves, and expansions in India, UK and US offices, including datacenters and employee desktop deployments.
  

• Led a group of administrators on various projects throughout Virage Logic's growth from 50 employees to 400 across 9 global sites, including company mergers and aquisitions.
  

• VMWare ESX Install and Configure training. Participated in VMWare jumpstart at Virage Logic for development work and later implemented VMWare farm for Eisai Medical Research in IBM Bladecenter and EMC Clariion platforms. Manage my own demo VMWare lab.
  

• Leader for scheduled cross-site maintenance efforts in increase reliability and security in services.
  

Software development support

• Skilled writing in various programming languages. Automation of operational tasks for system administrators and customers via sudo to minimize support requests.
  

• Provided Virage Logic with initial developer environment for software group, consisting of open-source tools compiled from source into a single distributable kit for Solaris 8 and 9.
  

• Trained on LoadRunner 9.1 and ran performance qualification testing at Eisai Medical Research.
  

• Author of an open-source, self-hosted LAMP based RSS reader, providing subscribers with fast access to the information they need, from social networks to news alerts to marketing updates. I am a strong supporter of using RSS as a transport for information exchange in lieu of the currently overburdened and frequently abused email system.
  

Documentation

• Documentation of systems in development, sandbox, test, and production environments to meet requirements in an FDA 21 CRF Part 11 regulated area.
  

• Preparation and execution of change controls, logging of SWP actions, training on and development of SOPs, and reporting weekly status summaries to management.
  

• Formally documented processes in my area of expertise to meet Sarbanes/Oxley requirements. Received Virage Logic "Group/Product Line Award for Outstanding Contribution" for completion of Sarbanes/Oxley Section 404 audits with zero material weaknesses, zero significant deficiencies, and no minor deficiencies.